A user is idle for some time, will he disconnect ？
A user is idle for some time, i find that it disconnect 。why？
Added by Artur Hefczyc about 5 years ago
Tigase disconnects users if there was no communication from the user for at least 24h. However, there are other factors which may cause user disconnection such as mobile devices are disconnected by mobile operators, web users are disconnected by web browser, proxy servers, etc... You need to provide us with more details about your use case.
Generally to make sure the user is connected and to prevent any data loss you need to use XMPP Ping from a client to the server and stream management extension.